Returns & Exchanges
We want you to love your shades, but if you're not 100% satisfied, we offer easy returns and exchanges within 30 days of purchase. All items must be in their original packaging and in like-new condition to qualify for a full refund.
Start Your Request
Visit our online Returns Portal and enter your order number and zip code to locate your purchase.
Select Your Items
Choose the specific sunglasses or gear you wish to return or exchange and select the reason from the dropdown menu.
Print Your Label
Generate and print your prepaid USPS shipping label, then securely pack your items back into their original Knockaround box.
Ship and Track
Drop your package off at any authorized USPS location; you will receive an email notification once your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing